Shipping policy
Shipping Policy for www.majjuhoney.in
1. Introduction
At www.majjuhoney.in, our aim is to provide you with premium quality products in a timely and efficient manner. The following Shipping Policy details the terms and conditions under which products purchased from our website are shipped to our esteemed customers.
2. Dispatch Time
All products will be dispatched within 3-7 days from the date of ordering. However, any national holidays or other mandatory holidays that occur within this period might lead to a postponement in dispatch. If for some reason the dispatch is delayed beyond the stipulated 3-7 days, our customers will be informed about the reason for the delay and given an expected dispatch date.
– Standard Shipping: Typically arrives within 3-7 business days.
– Expedited Shipping: For those who can’t wait to indulge, expect delivery within 1-3 business days.
3. Packaging
Majju Honey ensures that all products are packed in protective boxes to safeguard them from potential damages during transit. We go the extra mile to ensure the safety and integrity of the products you’ve ordered.
4. Delivery Delays
While we commit to a prompt dispatch, the delivery duration largely depends on the efficiency of the courier service. Majju Honey is not liable for any delays instigated by courier companies. For real-time updates, customers can utilize the tracking number provided to them.
5. Returned Shipments
If a product is returned to us because of delivery issues or incorrect address details, we will make a second attempt to deliver the product after verifying the address and phone number provided by the customer.
6. Cash on Delivery (COD)
While COD is an available payment option, Nandari reserves the right to decline the dispatch of COD orders if the authenticity of the order is in doubt. This measure is put in place to ensure genuine and transparent transactions.
7. Cancellations and Changes
For any cancellations or changes in your order, we advise reaching out to our customer service team at the earliest. Once an order has been dispatched, alterations or cancellations might be challenging.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
8. Customer Communication
Your satisfaction is pivotal to our operations. Should there be any unforeseen hiccups in the delivery process, we promise to keep you in the loop. Our dedicated customer service team is always at your service to address any concerns or questions about your order’s shipment.
9. Policy Modifications
Majju Honey reserves the right to alter this Shipping Policy as and when required without prior notification. To stay updated on our shipping guidelines, we recommend that customers periodically check this Shipping Policy.
For further inquiries or clarifications about our shipping procedures, our customer service team is always available. We are here to ensure your shopping experience is as smooth as honey.
Thank you for choosing Majju Honey.